DWP has responded to over 90% of payment queries reported using the online form
More than eight million people on means-tested benefits from the Department for Work and Pensions and HM Revenue and Customs have now received the first part of the £650 cost of living payment worth £326. The second instalment of £324 is due to be paid next month to those on DWP benefits and ‘shortly after’ for Tax Credits-only claimants.
However, Minister of State for Disabled People, Work and Health, Victoria Prentis MP, pointed out that this “does not necessarily mean that payments have been missed” and highlighted how “many enquiries made through the GOV.UK form are resolved by payments being subsequently made as planned”. “However, over 161,000 people have contacted the Department through this channel throughout August and September. We have a team in place that has responded to over 90% of these queries to date.
“In some cases, on further investigation of an enquiry, it may be found that the claimant had no entitlement to a £326 Cost of Living Payment.”
Belgique Dernières Nouvelles, Belgique Actualités
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