Ombudsman critical of NHS trust and council
Mental health and town hall bosses rapped over £8K bill which caused 'avoidable distress and worry'Mental health and town hall bosses have been rapped for causing a man and his family eight months of ‘avoidable distress and worry ’ over an £8,000 bill for supported living they had not been warned about.
When Mr D was discharged from hospital to the supported living tenancy in October 2020, Mr F said his son was ‘not helped to understand the tenancy agreement before he was asked to sign the form’. The Ombudsman’s report went on: “Mr F said that none of the organisations involved took the time to explain the community care charges to Mr D or his father, as he was acting as Mr D’s appointee.
The MHA code says: “The care plan should be prepared in close partnership with the patient from the outset, particularly where it is necessary to manage the process of discharge from hospital and reintegration into the community.” The Ombudsman said: “The document provided by the Trust is complete in some areas, but incomplete in others.
"This was also likely to leave Mr and Mrs F with uncertainty about the adequacy of their son’s support arrangements when he was discharged from hospital.” The Ombudsman continued by saying the available evidence showed that the council and the Trust did not make Mr D aware of charges he would need to pay towards the support element of is tenancy before he moved into the property.
The Ombudsman went on to say that the Trust and the council should have provided a ‘coordinated response’ when Mr F complained.
Belgique Dernières Nouvelles, Belgique Actualités
Similar News:Vous pouvez également lire des articles d'actualité similaires à celui-ci que nous avons collectés auprès d'autres sources d'information.
Family lose out on £8k trip after woman's passport 'ripped at airport'The family claim they were unable to go on their holiday after the airport incident
Lire la suite »
Prison officer slammed after keeping guards cuffed to inmate dying of CovidA range of recommendations have been made by the ombudsman
Lire la suite »
'Male menopause' and symptoms explained by the NHSAlthough testosterone levels fall as men age, the decline is steady at about 1% a year from around the age of 30 to 40 and this is unlikely to cause any problems in itself
Lire la suite »
The vitamin the NHS says everyone in UK should take in autumn and winterThe NHS and the government recommends that everyone in the UK should take the supplement during winter months.
Lire la suite »
Nearly 120,000 hospital appointments rescheduled during NHS strikesJunior doctors and consultants walked out together for a second spell of co-ordinated industrial action from 7am on Monday until 7am Thursday
Lire la suite »