Almost a million households can now apply for winter energy payments, but it could still take weeks.
By Colletta Smith & Nicola HudsonAlmost a million households can now start applying for government help towards their energy bills, which was promised to help them through the winter.But those in park homes, care homes and living off-grid have not yet seen a penny. Some say they feel "forgotten".It says it is working to serve these additional households.Sue Marshall has lived in her park home near Mansfield in Nottinghamshire for nine years.
It will be open until the end of May and the payment will arrive in one lump sum, although it could take up to six weeks, "People on their own and with ill health need the heating on, but they daren't do it because they're scared of the big bills," she says.Patrick Raven lives in the middle of Chesterfield, but his home does not have mains gas. Instead, he uses bottled gas and the price of it is not capped."The price a year ago was £105 for two [bottles of liquid petroleum gas], now it's £168," says Patrick. "In the winter it lasts about four weeks.
Patrick's payment has not arrived yet. "[I feel] a bit peeved. I think it's crazy. Most likely we will get it eventually but it may be summer when we least need it, because we need it now. We've needed it during the winter, for the cold spells."
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