The company behind the platform hopes it could lead to a reduction in the number of admissions to hospital of older people
Artificial intelligence could help slash the number of falls elderly people are having in their own homes, leading to a reduction in the number of people being admitted to hospital.
Its staff carry out 50,000 appointments a day, according to founder Dr Ben Maruthappu, who launched the business in 2016 when he was a practising A&E medic. “No carer likes to turn up at someone’s home and find them on the floor,” he said. “It’s a really difficult situation. Dr Maruthappu said Cera is able to create the programs thanks to its “unprecedented amounts of data on how patients are doing in the home in the community”.
The chatbot adapts to the patient based on the responses it gets, and adapts the questions it asks to get relevant information.