The footage went viral, often with no warnings. Experts say it's a disturbing failure by moderators.
The graphic videos were also used to spread false information and boost the popularity of fringe accounts. In one instance, a post from an account with around 1,000 followers was viewed at least 1.3 million times before it was deleted by its author.
In reality, investigators are looking into whether the killer had neo-Nazi or white supremacist links. The suspect, Mauricio Garcia, aged 33, wore a patch that said "RWDS", short for "Right Wing Death Squad", a slogan used by many far-right activists. "I don't necessarily think there is something different under Musk with regards to violent content," he said, "but I was also surprised that some of the graphic content lingered after being so heavily retweeted." This should be low-hanging fruit for moderators, he added.
The company no longer has a press team that responds to questions, and neither Mr Musk or the company's communications account responded to a tweet.
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