South Western Ambulance Service has declared a critical incident due to ‘extreme pressures’ faced over the Christmas break.
People have been urged to only call 999 if a patient has a life-threatening condition or illness
Critical incident status means that ambulance trusts struggle to provide usual services – with the situation likely to impact patients. Wayne Darch, deputy director of operations for the South Western Ambulance Service, said: ‘Please help us to help the patients who need us most by only calling 999 if a patient has a life-threatening condition or illness.
‘We are doing all we can to manage these winter pressures and we are sorry that we are unable to respond to some patients as quickly as we would like. We will get to you as soon as we can.
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