Blackburn care home where residents have been going unwashed due to 'lack of facilities to meet their needs'
A care home has been told to improve following a recent healthcare watchdog visit that found residents were going unwashed lack due to a lack of 'facilities to meet their needs'.
During the inspection, staff insured the CQC that they had completed medicines training and received a competency check of their practice. However, they found that there was an ineffective method of checking the temperature of the fridges were the medicines were kept. There was also no record of audits of the medicines since May 2022.
However, residents did tell the inspectors that they felt safe in the home and one relative commented: "The reason my [family member] is living here is for her safety. So far, I have no concerns about them." In the report, it states that there were limited adaptations for people with dementia and '11 people were unable to have a bath or shower due to the lack of facilities to meet their needs'. A wet room was due to be installed to resolve this issue, but the work had not been carried out.
Staff also ran out of plates, with people having to wait whilst some were washed in order for everyone to eat. A person was also given their food on a tray, which they balanced with a pillow on their knee - inspectors had to intervene to stop this from falling on the floor.
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