The hardware for the features advertised on BMW's ConnectedDrive store must already be installed in the vehicles during production - but drivers have to pay extra to turn them on.
BMW has been criticised for putting some of its cars' hardware features behind a paywall - meaning drivers will have to pay more to turn on heated seats, for instance.
Drivers are particularly aggrieved because the hardware for the features advertised on BMW's ConnectedDrive store - including heated seats and adaptive suspension - must already be installed in the vehicles during production to be turned on.
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