For all their conversational panache, in the real world, AI tools will still need handlers. That may even end up creating new jobs
of blue-collar jobs being snatched up by machines, advanced chatbots are now breathing down white collars. “Generative” artificial-intelligence .
A recent study by OpenAI, the startup that created ChatGPT, looked at the potential for automation across 1,016 occupations. Humans and AI separately rated how well software powered by large-language models , which are trained on vast chunks of the internet and then fine-tuned to specific functions, could undertake 19,000 tasks involved in the jobs.
Most exposed are industries which rely on programming and writing skills. That echoes another study, published on March 1st by academics in America, which found that the industries most at risk of a shake-up were legal services and some areas of the financial and insurance industries. They point to telemarketers as the occupation most likely to be made redundant. Teachers, especially those of languages, literature and history, are next on the list.
Many businesses may also lack the IT architecture or inclination to accommodate AI innovations. And those who embrace it will face practical and legal quandaries. When chatbots do not know what to say, they often fib . The “creative” output they generate is based on a mashup of data sourced from the internet, raising thorny issues around
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