Eye-watering energy price rises have left millions of people worried about the cost of turning on their heating as sub-zero temperatures hit Britain this winter.
Jasmine Birtles: Yes, it won't happen - particularly if you are on a contract, a direct debit.
Actually, a lot of them do have money to help. It tends to be one-off payments, but all the major energy suppliers they have, frankly, a few hundred pounds to give in certain circumstances if you qualify, so go first to your supplier and, as Helen says, try Turn 2 Us. Absolutely, and people are very worried. And I think sometimes it is the fear that is so harmful to their health. They are thinking about looking after themselves, they are thinking about looking after their families.
Being in too cold of an environment really increases your risk of strokes and heart attacks and it is just not worth it, so we need to be checking up on people and unfortunately sometimes we may get bills much higher than wanted, but we do need to keep warm.
But I'm hearing quite a number of people who are rather concerned about control - a lot of their information being known by goodness knows who.
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