The care home claims CQC inspectors used 'offensive and derogatory language'.
The care home has accused inspectors of using "offensive and derogatory language when referring to colleagues from an ethnic minority background"A care home placed into special measures has accused inspectors of "offensive and derogatory language".
"This included the use of offensive and derogatory language when referring to colleagues from an ethnic minority background." "We expect providers to support staff to communicate with people using services in a way which enables them to be free from distress.
Belgique Dernières Nouvelles, Belgique Actualités
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