Cornwall couple says air traffic control glitch cost them £2,200

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Cornwall couple says air traffic control glitch cost them £2,200
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Tom Perry, who is in Crete, says he has paid for new flights with another airline and accommodation.

A couple from Cornwall whose flight was cancelled amid theTom Perry, 31, said he and his wife discovered their EasyJet flight from Crete to London was cancelled on Monday an hour before leaving for the airport.

Mr Perry said EasyJet initially offered an alternative flight a week later but, keen to get home to their jobs and dog, Mr Perry found an earlier option with a different airline - costing £1,172. Mr Perry said he contacted EasyJet and booked a new return flight for next Monday, with no extra charge, as "that was the only [direct flight] available" at the time.

"We live in Cornwall, so we're going to go back to Bristol, get a lift back to Luton, pick our car up, and then go back to Cornwall."Mr Perry said he had requested a refund for the return flight portion of his £907 round trip but EasyJet initially declined during a phone call.

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