A couple were left devastated after being denied entry on-board their dream cruise which cost them £3,500 - to make matters worse, they have now been refused a refund.
A woman was left in tears after being denied entry on-board a dream cruise with her husband. The retired couple had travelled to Southampton docks on September 19, ready and excited to set off on the £3,500 trip around Spain and Portugal.
Husband Andrew, a retired teacher, said that the problem was not picked up when the couple entered their details in the Cunard website and they were not informed during the booking process with Hays Travel. However, both companies have insisted it is included in the small print of their terms and conditions.
"I was so upset and my wife couldn't stop crying in the terminal with everyone looking at her and we then had to wait for staff to unload our bags from the boat."
Belgique Dernières Nouvelles, Belgique Actualités
Similar News:Vous pouvez également lire des articles d'actualité similaires à celui-ci que nous avons collectés auprès d'autres sources d'information.
Watford assistant head coach is a member of the 500+ clubDean Whitehead played with Peter Crouch, was managed by Roy Keane, and coached Dele Alli before moving to Vicarage Road.
Lire la suite »
Moment a retired couple found out they had won the lotteryThe incredible conversation was put online
Lire la suite »
Couple claim new life in Ayrshire made a 'misery' by leaky roofKenneth Davies, 70, and his wheelchair-bound wife Christine, 69, moved to Ayr last year and since then their new home has been plagued with water ingress issues.
Lire la suite »
Sam Heughan and Eleanor Tomlinson cosy up at screening of The Couple Next DoorThe Outlander actor joined his new co-star Eleanor Tomlinson at the screening of their new drama The Couple Next Door.
Lire la suite »
Hollywood power couple leave fans doing a double take as they share Halloween throwback snapsCatherine Zeta-Jones and Michael Douglas are Marilyn Monroe and Lawrence of Arabia for Halloween 2019. Catherine gets into character, walking and talking like the iconic star.
Lire la suite »