Drivers who use the Dartford Crossing have seen continued payment issues following the introduction of a new system. 📲 More here: Dartford QEIIBridge london DartCharge
One user told the BBC her husband sat in an online queue from 07:00 BST to 17:00 BST on Monday but was not able to make the payment. She said this situation happened again on Tuesday morning.
"I met with National Highways a couple of weeks ago to go through their resilience for this change over period, and they gave me assurances that their IT systems could cope and clearly that's not the case," he said. On Tuesday, a spokesperson for National Highways said: "As things currently stand the deadline for paying for crossings is open ended.
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