Lynne Smillie was left exasperated and upset after being passed off as she tried to make her flight to Spain, only for a Swissport worker to arrive and take her boarding pass before she made it to the gate.
A disabled woman was left ‘in tears’ and missed her flight after a series of blunders by airport staff.She arrived at the airport early with husband Stephen, 54, to ensure they could get on the flight but things quickly went wrong.
Another ABM worker eventually came to fetch the couple but by that point they didn’t have their boarding passes.The pair were ultimately left stranded and unable to board their flight without the right paperwork.Lynne, from Stalybridge, Greater Manchester, suffers from muscular dystrophy, and said: ‘I burst into tears, I was tired and worked up, and we could see the plane was still there.
‘So, he took myself and my husband down and left us at the lift – saying someone would be back for us. After a very stressful experience, the distressed couple were forced to take a flight the following day.‘As a gesture of goodwill, we re-accommodated her and her companion on the next available flight the following morning free of charge.’
Belgique Dernières Nouvelles, Belgique Actualités
Similar News:Vous pouvez également lire des articles d'actualité similaires à celui-ci que nous avons collectés auprès d'autres sources d'information.
Flights halted after plane skids off runway during landingFlights have halted at Cardiff Airport after a plane arriving from Cyprus skidded off the runway.
Lire la suite »
Airlines 'to announce new wave of cancellations next week' as holidaymakers face more disruptionBritain's busiest airport Heathrow reportedly has to tell officials which flights are no longer running by Friday - just as some schools begin breaking up for the summer holidays.
Lire la suite »
Wireless Festival experience 'upsetting' for disabled fansWheelchair users were faced with steep hills, rough gravel and obscured views of the stage.
Lire la suite »
EasyJet's chief operating officer resigns amid growing anger over flight cancellationsBREAKING: EasyJet's chief operating officer has resigned amid growing anger over flight cancellations. Sky's Ian King explains 👇 📺 Sky 501, Virgin 602, Freeview 233 and YouTube
Lire la suite »
UK satellite launch: 'Everything now is about getting to Cornwall'Sir Richard Branson's Virgin Orbit company says it's focused on getting flight-ready in Cornwall.
Lire la suite »
Have your say on airports issuing waiting time updates on social mediaIt comes as Edinburgh Airport will now update passengers about security queues on Facebook and Twitter.
Lire la suite »