Five-month wait for some driving licence renewals as DVLA faces continuing delays
More than 500 Covid cases were recorded at DVLA sites in Swansea between September 2020 and April 2021
Motorists who submit paper applications to renew their driver's licence could face a five-month wait to receive their documents, the Driver and Vehicle Licensing Agency has said.It is now dealing with applications sent in 10 weeks ago - and they could take another 10 weeks to process.
It added: "We're sorry for any inconvenience caused but we are working as quickly as we can to deal with your application."It said it receives about 60,000 items of mail every day that needs to be opened and processed. Applications for new drivers to receive their first provisional licence are facing a wait of up to 16 weeks, with the agency currently processing documents submitted on 6 July.
It said there was no delay to online applications and advised customers to use its online services "where possible".Related Topics
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