Thousands of people are assessed every year
More than 650,000 Personal Independence Payment assessments were conducted over the phone between February 2022 and January this year, new data from DWP shows. That accounts for 66 percent of all assessments carried out, with 7 percent done in person, 18 percent being paper assessments and 7 percent over video call.
It's important to be aware that Adult Disability Payment has now replaced PIP for new claimants living in Scotland. Existing PIP claimants will be transferred to the devolved payment by 2025 in a staggered approach - nobody needs to apply for ADP and there will be no break in payments. Talking about how your condition affects you A helpful guide on the Citizens Advice website says that you should be prepared to talk about how your condition affects you even if you’ve already detailed it on your PIP evidence form .It’s also a good idea to have a copy of your PIP evidence claim form with you for telephone, video and face-to-face assessments, that way you, or something with you, can refer back to it.
During the telephone assessment you may be asked to describe how you complete simple tasks such as preparing and cooking food, getting washed and dressed and how you move around outside the home. Don’t rush to respond, remember they are looking at your claim form and asking the same questions you have already answered.
The assessor will also make a note of your mental state during the assessment - for example, they will record whether you look or sound depressed or happy, tense or relaxed and how you cope with social interaction.
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