About 180,000 travellers will be affected by EasyJet cancelling 1,700 summer flights in 2023. If your flight is among them, here's what you need to know about your right to be rebooked or refunded.
affect about 180,000 customersIf you're unlucky enough to be one of them, here's what you need to know about your right to be rebooked or refunded.People whose flights are affected will be contacted byYou can also check your booking by logging on to the EasyJet website.Yes, the airline is obliged to offer assistance to rebook. This may involve rebooking you themselves, or reimbursing you if you rebook with a different airline.
EasyJet said 95% of travellers will be rebooked on alternative flights, although that leaves 9,000 people who have not been rebooked.All customers will be given the option to rebook or receive a refund, EasyJet said. It has to do this by law.If EasyJet rebooks you on a different day, you can refuse that and fly with another airline on the original day of your departure - at EasyJet's expense.Yes, you are entitled to a full refund if your flight has been cancelled.
For cancellations made with 7 to 14 days' notice, the alternative flight must leave no more than two hours earlier than the original time and land less than four hours after the original time.
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