An Edinburgh couple whose flight was cancelled after the plane was struck by lightning have been denied compensation by easyJet
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Instead, a kind Polish had to help couple book new flights - setting them back a whopping £1,318.63. They were also unable to get a direct flight and had to travel from Krakow to Frankfurt and then to Edinburgh, getting in on Saturday afternoon. “My wife and I arrived at the airport in Krakow at around 7pm as our flight was due to depart at 9.05pm from Krakow”, James said. “We were first informed of a two hour delay after dropping off our bags at the airport but at 9pm we were told, along with a group of other disgruntled passengers, that the flight had been cancelled.
“We were both really tired after being up from 7am in the morning and it was now past 11pm, so we headed to our beds, fully expecting compensation from EasyJet the next morning.” “Their rerouted flight back took around 10 hours to arrange, so they cancelled the flight and it was not the quickest route back as we had established that was Frankfurt.
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