Hundreds of thousands of people who live off grid did not apply for a £400 payment they were entitled to.
By Dan Whitworth and Daniel WainwrightMore than 700,000 households in Great Britain have missed out on £300m worth of support for energy bills, according to BBC analysis of government figures.
Matt Cole from the charity, the Fuel Bank Foundation, said it was disappointing that so many people had missed out and believed it was down to a number of factors. People who thought they were eligible needed to apply on the government website or call a helpline, which is what Mark, who lives on his narrowboat, did.
"[The £400 payment] would've been a great help. That money's had to come from somewhere so it's had to come out of the rest of my budgeting or my savings. "We got refused, I don't know how many times. I kept going, I wouldn't give up. Because I thought, 'Why should I give up?' I've worked all my life, I've paid into the system.
Belgique Dernières Nouvelles, Belgique Actualités
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