The energy regulator has called out five of the country's biggest household energy suppliers for their treatment of customers amid complaints of unjustified direct debit levels
Ofgem said, despite this, that it had"not found evidence of unjustifiably high direct debits".
The regulator said there were no major concerns over direct debit operations at British Gas, EDF, ScottishPower and SO Energy. An Octpus spokesperson said of its inclusion:"Ofgem's minor concern with Octopus is that customers are paying less than the regulator would expect - the opposite of the assumptions that payments are set too high.
Belgique Dernières Nouvelles, Belgique Actualités
Similar News:Vous pouvez également lire des articles d'actualité similaires à celui-ci que nous avons collectés auprès d'autres sources d'information.
Energy prices higher than at time of last price cap forecast, Ofgem chief saysThe news is an indication that the previous forecast for October's price cap figure - £2,800 for the average household - could be an under-estimate.
Lire la suite »
Energy bills to rise more than predicted, says Ofgem bossThe regulator's chief executive tells MPs its previous estimate on winter bills will prove to be too low.
Lire la suite »
Energy bills could reach staggering '£3,200' in October as Ofgem warns of soaring pricesExperts have warned energy bills are likely to rise to over £3,200 in October, as the head of Ofgem admitted their previous prediction on spiralling energy costs was too low.
Lire la suite »
Energy bills to rise more than predicted, says Ofgem bossThe regulator's chief executive tells MPs its previous estimate on winter bills will prove to be too low.
Lire la suite »
Five British energy suppliers threatened with fines over direct debit rises\n\t\t\tExpert insights, analysis and smart data help you cut through the noise to spot trends,\n\t\t\trisks and opportunities.\n\t\t\n\t\tJoin over 300,000 Finance professionals who already subscribe to the FT.
Lire la suite »
Solving The Energy Transition Conundrum | OilPrice.comThe problems of the energy transition have been thrown into stark relief this year, and policymakers now need to come to terms with certain undeniable facts
Lire la suite »