Energy firms' collapse hits 1.5 million customers

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Energy firms' collapse hits 1.5 million customers
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Several energy suppliers, such as Avro Energy and Green, have gone bust in recent weeks.

Nearly 1.5 million customers have been affected by energy firms collapsing under soaring gas prices.

But providers have complained that they are unable to pass on rising costs to customers because of the cap on energy bills.People's Energy, Utility Point, PfP Energy and MoneyPlus Energy ceased trading in September. He reminded customers of the failed companies that the regulator would be appointing a new supplier for them and suggested that it is best not to try to switch in the meantime.

He would not say if the number of customers that would eventually need new suppliers could run into "millions".Customers will still continue to receive gas or electricity even if the energy supplier goes bust. Ofgem will move your account to a new supplier, but it may take a few weeks. Your new supplier should then contact you to explain what is happening with your account

If you are in credit, your money is protected and you'll be paid back. If you were in debt to the old supplier, you'll still have to pay the money back to your new supplier insteadLisa Barber of consumer rights group Which? said that millions of people may be feeling apprehensive because of speculation that other small companies could fold in the coming days and weeks.

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