If you've been waiting ages for an online order to arrive, you're not alone.
Lots of people say they haven't been coming home to find a parcel waiting for themIf you've been waiting ages for an online order to arrive, you're not alone.
It says it's delivering more than 3 million parcels daily and working to get items to people before Christmas. It said the delivery sector was experiencing higher than normal demand "driven in part by the Royal Mail strikes". Customers have complained that Evri's online help service is no use, and that getting hold of staff by phone or e-mail is extremely difficult.The company adds that its local teams "are working hard to ensure that any delayed parcels will arrive before Christmas".BBC Newsbeat approached some major companies to ask what was going on with deliveries.
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