📈 Ambulance crews have had to deal with 18% more 999 calls in England, with a 50% increase in the most life-threatening category 1 calls, over the last five years
He also said that “handover delays” were being addressed, which meant working with individual trusts. “There is work ongoing all the time,” he told MPs.
“And this isn’t just the frontline paramedics, technicians, emergency care assistants. This is the call centre – people who are having to deal with this influx of calls and screaming families and friends who are frustrated. And the massive increase in mental health calls that they’re having to deal with because there are no, or there have been significantly reduced access to, community and mental health services.and our members are pleading on the Government to do something about this now.
“Now our members went into this profession to help the public and provide patient safety. They feel they are being physically prevented from being able to carry out their jobs today and that’s because of this knock-on impact of handover delays and waiting times and the fact that patients can’t be safely discharged into hospitals.”
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