UK courts' £1.3B case management platform hit with failures
The UK courts service failed to see the benefits of a £1.3 billion case management platform after a rethink led to a £22.5 million write-off, says a government watchdog.
"The project team faced difficulties managing the project’s technical requirements, causing significant delays," the NAO said in its report. The problems coincided with an approach to testing — the project's agile methodology — which did not provide assurance that common platform was ready to be introduced to courts.
HMCTS avoided wholesale outsourcing of the project, instead taking a piecemeal approach. Capgemini, PwC and Manchester-based 4net Technologies are among the suppliers which have been involved with the project.
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