The family were travelling to the Peak District when they broke down near Leeds
Wendy and Lee Embleton, from North Tyneside, were left abandoned by RAC and Richford Motor Services, for 26 hours with their teenage son, Lucas, 13, and three dogs after their vehicle broke down on the way to the Peak District.
The turbo on the van stopped working while they were on the motorway near Bramley, Leeds at 6.30pm. They contacted RAC for help, and although someone came out to assess the vehicle at 2.30am, nobody came to tow them away until 9.15pm on Saturday night. "I was looking and hoping it was coming. I felt like I was on a desert island. It was just horrendous.
Wendy said: "We were on the side of the road with a caravan, it was ridiculous. I don't know how they can treat people like that." "The worker realised it was the turbo that was broken and said it needs to be towed. We were up through the night waiting and constantly watching for anyone coming to pick us up."
Wendy said: "If it wasn't for him we would still be there!" She said she complained to RAC but felt that they did not appear concerned about the incident, as they were already home.
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