Family hit out at beach 'like Humber estuary' in £18,000 TUI Mexico holiday from hell
A family have hit out at TUI after their 'holiday from hell' saw 'disgusting' beaches and their 10-year-old boy 'almost impaled' by the sliding glass door in his room.
They’ve said the children were all charged at full price with no concessions. They booked two rooms with two double beds in each. As soon as they’d arrived, they were told that one of their rooms would have one fewer bed. So, this meant grandparents Robert and Teresa would have to sleep in the same bed as their youngest grandchild.
Teresa said: “The eggy smell was vile, absolutely disgusting. It was off-putting. We enjoy a beach holiday and we’ve never had this in Mexico before, you couldn’t even get down on the beach. It was our five-year-old’s very first beach holiday, he’d never been on the sand before and still hasn’t now. We even brought his own bucket and spades from England.
Teresa said: “We were down near the pool and we could hear Ollie’s mum screaming from a distance. They were screaming for me to come as Ollie had gone through the window. It was just mortifying.
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