National Air Traffic Services has ‘identified and remedied’ the technical issue but delays continue.
She told PA outside Terminal 3: “It was two hours, now it’s cancelled. It’s now not until tomorrow morning at 10.When asked if she had been offered compensation, she said: “No. Not for a place to stay tonight, not for a cab ride.
“The Delta customer service was really helpful, he got us on to the same flight with seats together but he didn’t really do anything else.Daniela Walther, 44, was supposed to leave Heathrow for Stuttgart, Germany, on a BA flight at 5.25pm but it will now leave later than 1am.She added: “I know it’s going to be long but on the other hand I don’t dare to leave because I don’t want to miss information, and I don’t know if I don’t get it on my phone.
Meanwhile, a retired barrister who is stuck in Sardinia claimed an easyJet pilot said he had not seen an incident like this in 20 years. Gemma Saleh, 43, who teaches part-time at law school and lives in Newcastle, told PA she boarded an easyJet flight with her family at 11.30am Sardinia time , which was headed for Gatwick, and she remained on the plane for close to two hours.
She said: “We were told as we started to taxi there was an issue with the air traffic computer but he didn’t know more and we’d wait on the tarmac till we got a slot.
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