Greater Manchester's first TGI Fridays was unlike anything customers had seen before
The late 1980s and early '90s saw a flood of American themed fast-food diners and bars open up across the UK.
Read More: Manchester looks like a 'beautiful distant dream' in unearthed photos found following man's deathServing American bistro-style cuisine, bar food, and alcoholic beverages, the first New York restaurant featured the same red-and-white striped décor still associated with the brand today. With the popularity of the chain stateside and the growing desire for American style restaurants in the UK, the first TGI Fridays opened in Birmingham in 1986.
All staff employed at the restaurant would be paid on a commission basis. Some would get a percentage of the total food and drink sales, while others would be paid according to their own sales. In fact, the TGI Fridays practice of providing diners with a great customer service experience was based on the cheerful American trade of a Dub Dub, which is what the serving staff were known as. Dub Dubs are staff drilled in the art of making sure their customers go home replete with jokes and banter, and wowed by other gimmicks like juggling and magic tricks, all performed with impeccable table craft and cheeriness.
"And inside the low-rise, pitched roof building there's a Disneyland of coloured glass, flickering video screens, loud music and theatrical staff. They wear the same red and white striped-livery as the plastic tablecloths, though appear to be licensed to decorate their uniforms and badges and anarchic headgear.
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