Our podcast on markets, the economy and business. This week, the future of online shopping in the grocery industry
GROCERY SHOPPING is a giant prize–accounting for around $800bn of spending a year in America. But it is also a notoriously tough business, with price-sensitive customers keeping a tight lid on margins. Add in online delivery and it often becomes unprofitable. Convincing customers to buy more of their groceries online is the holy grail for a digital-native company like Amazon, which is a newcomer to the business.
On this week’s podcast, hosts Tom Lee-Devlin, Alice Fulwood, and Mike Bird examine how the grocery business is adapting to the digital age. Bill Aull, leader in the North America Retail and Consumer Practice at Mckinsey, explains how online grocery shopping has struggled to make a mark in the US. And author Jason Del Rey lays out what the battle between Amazon and Walmart tells us about the future direction of the industry.
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