Charity Guide Dogs for the Blind criticises plan to shut train ticket kiosks
BBC News
Guide Dogs for the Blind, based in Reading, said the move would make those living with sight loss "less confident" when using public transport. Mr Theobold added that self-service machines that are touch-screen are "not accessible with sight loss".Proposals would still see ticket kiosks remain in some large stations, with staff elsewhere on concourses to offer travel advice and help people with accessibility instead.
Staff are on hand to assist with purchasing tickets, but customers are generally expected to use self-service vending machines.
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