A letter sent by the bank to a British-Israeli man said Tel Aviv was ‘occupied’ Palestinian land.
Halifax bank has apologised after it sent a letter to a British-Israeli man in Tel-Aviv telling him he lived in occupied Palestinian territory.
Mr Bender, 75, originally from Manchester, said he feared it was a “conscious and cold” act of antisemitism by someone who had access to his personal data. They said the mistake was made in August – before an attack by Hamas which left 1,400 Israelis dead – and that the letter had been sent before they could rectify it.Halifax apologised for the “regrettable” mistake and said the employee in question would be given the “right training” to ensure similar mistakes are not made in the future.
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