What do think about this rating?
Mr Reynolds, a project manager from Kings Langley, said he understands that staff and the NHS are under pressure but “this is not a question of funding, it’s food preparation and processes”.“It’s about the same level I would give their care,” she said.“If the ward kitchen can’t provide at least a five on hygiene then I don’t know where we are at.”
However, Stephen Danzig, who was in hospital from February 14 to February 26, said he does not feel the food he received reflected the 1/5 rating.David Ambrose, acting director of environment at West Hertfordshire Teaching Hospitals NHS Trust, said: “We are very disappointed with this rating which does not reflect the high standards of care we hold for our patients."We have refurbished the ward kitchens which were highlighted in the inspection and addressed many of the report’s concerns.
"We have updated processes to ensure the food handling environment is safe for our patients and are providing enhanced training for all staff who handle food so there are strong food safety management procedures in place. “I would like to reassure the public that our patient food is safe and we look forward to the next inspection where we can demonstrate the improvements and the progress we have made.”
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