Letters: Iain Ramsay and Ian Arnott respond to George Monbiot’s article on cuts to trading standards and the lack of law enforcement
George Monbiot is right to draw attention to the absence of enforcement of consumer protection law, and people running into “a wall of unaccountable, opaque bureaucracy” when they attempt to report scams . I encountered the same problem when trying to contact trading standards in relation to a national retailer in Canterbury that was continuing to run a “closing down” sale for many months – in my opinion, a breach of relevant consumer protection regulations.
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