As a Google engineer says his firm's top chatbot has feelings, just how lifelike is the technology?
When you interact with a virtual assistant online it is often not immediately obvious that you are not chatting with a person
Firstly, she has Alexa at home, plus she consults with her university's own Savy system, via her mobile phone, to find required college information.Savy was made for York and its students by IMB. It can quickly answer questions about everything from specific career advice to daily lunch menus. Jim Smith, professor in interactive artificial intelligence, at the University of the West of England, is an expert in chatbots.
"And ultimately if the systems get very good, say in 10 years [time], it is difficult to measure what is a human-like performance. I mean, pet parrots appear to be talking to you! "In the 'best' case, it merely leads to frustration when chatting with the bot - due to their limited functionality. In the worst case, we might trust them and share information that we otherwise would not."Prof Wachter says chatbots still have a long way to go to be human-like
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