For the second-straight day, fans reported frustrations trying to gain admission into the World Cup matches.
Handwritten paper tickets were given to some fans to enter a World Cup game on Tuesday as hundreds more in Qatar struggled to retrieve their digital passes amid problems with FIFA’s mobile application for a second day.
The Associated Press witnessed a FIFA staffer writing out replacement tickets from a white paper in an attempt to help fans waiting in line outside the France versus Australia match about 40 minutes before the start in Al Wakrah. Other fans were advised to show security staff their emails from FIFA confirming a ticket purchase and seat number in order to get in Al Janoub Stadium ahead of kickoff. The line had consistently been about 100 people long since two hours before the game.Get New England news, weather forecasts and entertainment stories to your inbox.
A second day of glitches and unwanted tension for fans began with a line of distressed fans snaked outside the main ticketing help desk in Doha. Many reported that their tickets had abruptly disappeared from their phones and could not be retrieved—In front of a sign marked “Ticket Resolution Point” at a convention center in central Doha, fans swapped stories of ticket troubles and showed volunteers error messages on their mobile apps.
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