Yusuf Osman took the Department for Work and Pensions to court after receiving inaccessible letters.
A man has received £7,000 in a settlement after he brought a judicial review against the Department for Work and Pensions for sending him letters he could not read.
He explained the problems began in 2016 when the DWP regularly sent printed letters that he could not read., organisations have a duty to take steps to ensure information is provided in an accessible format for disabled people who require this, and to send it within a reasonable time frame. "The DWP tried to claim I could go on to the internet and get that information, but there were three or four different components of ESA that I was getting and not all of them are listed on the website," Mr Osman said.
The DWP agreed to pay Dr Osman £7,000 and has invited him contribute to its reasonable adjustments forum, in addition to inviting him to act as a tester for future IT changes to systems for PIP and the DWP.
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