A WOMAN was banned from her flight because of an easy passport mistake. Kirsty Hawes and her friend were flying from London Luton Airport to Majorca with TUI. Kirsty, who had spent £1,050 on her al…
She said: "I have been told that TUI will not give my money back as it is in terms of conditions, which was right at the bottom of the email. It was not easy to find and it was written in small print.
"She said: "I'm not going to get my money back, and I can't afford another holiday."She added: "Holiday companies need to add an issue date of passport onto their websites, so people are not left stranded at theThe confusing new rules have caught out a number of holidaymakers.
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