Macy's is opening more small stores in the West and Northeast in a bid to lure new customers

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Macy's is opening more small stores in the West and Northeast in a bid to lure new customers
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Macy’s is expanding its small-store format into the West and Northeast in a bid to increase customer visits and add new shoppers. The department store chain said Tuesday that this month it opened a location in Highland, Indiana, with plans to open stores in Boston, Las Vegas and San Diego, bringing the total to 12. The new store locations are roughly one fifth of a regular size department store. Macy’s said that the new stores will bear the iconic brand’s nameplate, but the other eight stores will continue to be called Market by Macy’s. The moves come as a slew of stores of all stripes have been expanding to small formats.

Macy's is expanding its small-store format into the West and Northeast, looking to offer more convenient shopping, increase customer visits and add new shoppers.

The department store chain said Tuesday that this month it opened a location in Highland, Indiana, and plans to open small stores in Boston, Las Vegas and San Diego, bringing the total number of its small-format stores to 12. The new stores range in size from 30,000 to 50,000 square feet, roughly one fifth the size of its regular department stores

Macy's said the four new stores will bear the iconic brand's nameplate, but the other eight stores will still be called Market by Macy's. The department store opened its first small-format store in 2020 in the Dallas-Fort Worth area. Macy's operates operates a little more than 500 stores under the namesake brand.

Nordstrom, Kohl's, Macy's upscale sister Bloomingdale's, as well as big box stores like Target, have been expanding to small formats for several years. But the trend gained momentum after the pandemic shifted more shopping to the suburbs and away from cities.Sign up for NECN newsletters. Macy's smaller department stores are not in traditional malls but rather in strip centers anchored by discount stores. They offer a slimmed-down assortment of trendy and basic fashions, as well as beauty and fragrances, along with services that allow shoppers to pick up online orders at the store.

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