‘Cold, coagulated, unattractive food’: Popular Manchester restaurant speaks out after recent reviews suggest it's ‘gone downhill’
A popular Italian restaurant in Manchester has defended itself after a number of reviews online suggested it had ‘gone downhill’ in the last year.
READ MORE: Aldi, Sainsbury's and Lidl slash Christmas items to 19p with Tesco, ASDA, and Morrisons set to follow Referring to Italian chef and founder Antonio Carluccio, who died in 2017, another reviewer posted: "The old man must be spinning in his grave! Since the Old Man’s death this chain has seriously gone downhill. The standard of service here is abysmal and only the food and drink quality keep it interesting.”
Another reviewer described their meal as ‘not the best’ after visiting the restaurant for a ‘quick plate of pasta before the train’. The review, posted on August 23, said: “It may be that the pandemic has flattened train travel, but this place was empty and felt empty. In response, a general manager for the restaurant posted: “I'm so sorry to hear how disappointed you were with your coffee. We have always been very proud of our coffee and believe it to be better than most so we were confused as to why it was such a disappointment this time.
Another reviewer in November said they had a ‘brilliant’ breakfast. The five-star recommendation said: “Stylish premises. Great service. The avocado with poached eggs with extra crispy pancetta really hit the spot. Great coffee too.”
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