It comes as a report reveals a third of crime victims are unsatisfied with the Met's service.
Sir Mark said his officers and staff did "a great job in the vast majority of cases" but that sometimes their follow-up and co-ordination with specialist victim support was not good enough.
"That is why we are harnessing new technology and creating a dedicated team to boost our service," he added."We are committed to listening to victims' experiences and using this feedback to implement the practical measures that will make a real difference for victims." Mr Khan said that crime "blights lives" and it was "imperative" that victims were "treated with the utmost compassion, sensitivity and respect".
"That's why I've provided an additional £3m per year to significantly improve the support victims receive in their journey through the criminal justice system," he added. "Successful prosecution of cases often rely on victim's testimonies, so we need to do much more to inspire victims' confidence."
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