Southwest had already canceled nearly 30 flights at Logan Airport in Boston Wednesday as of around 5 a.m.
There were a total of 41 flights canceled for Wednesday at Logan as of the same time.
"It's very unacceptable and very unprofessional by Southwest," Easton Berkamp said Tuesday, who had his flight to Boston canceled, only to have a second one canceled on his way home to Dallas."Other airlines are not having these issues. I think I'm not going to fly Southwest anymore to be quite honest."
The airline said the recent extreme weather impacted most of their flights and threw off their schedule. The company issued an apology to its passengers. , announcing it is closely looking into the"disproportionate and unacceptable rate of cancellations and delays" by the airline.
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