Jackie Sheppard was left without power for three days last week.
Jackie Sheppard with children Blake, eight, Jessie, two, and Archie, nine
She has reached out to the companies and would like someone to take responsibility for the “stressful ordeal”. She claimed: “I managed to get on the internet and could see my pre-payment account had been closed, so there was no physical way of topping it up.“I had just done a full week’s food shopping of £160 worth of goods – I had a fridge and a freezer thawing out.
But by 6pm that day Jackie claims she still had no electricity in her home and was forced to pack up her belongings and move to her parents’ once again.
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