A mum who has a rare condition which makes her incontinent was forced to wet herself in the middle of River Island after staff didn’t let her use the toilet.
Bianca Artwell, 30 and from Rugby in Warwickshire, suffers from a condition which affects her nervous system called Functional Neurological Disorder .
When she arrived at the tills Bianca realised she needed the toilet, something she cannot control because of her FND. Recalling how she was left feeling, Bianca said: ‘I’ve never in my life been treated in such a cold manner. Left in the doorway of a shop with a sign directing people to look at the freak show, with no covering or support.
Bianca was hurt to discover none of the staff were there to offer support during the moment she had an accident.According to the NHS, Functional Neurological Disorder includes neurological symptoms that are genuine, but not due to a disease of the nervous system.
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