The streaming service is currently trialling 'paid sharing' in Chile, Costa Rica and Peru
in Chile, Costa Rica and Peru. Under this scheme, Netflix subscribers must pay extra for someone in a different household to use the account. In Costa Rica this costs $2.99 a month.
On Wednesday Netflix accidentally shared these guidelines across its global help centres, including in the UK and the US, prompting questions from users. “For a brief time yesterday, a help centre article containing information that is only applicable to Chile, Costa Rica, and Peru went live in other countries. We have since updated it,” the company said.Under the rules being trialled in Chile, Costa Rica and Peru, devices – including TVs, tablets and phones – must connect to the Wi-Fi at the primary location registered to the account and be used watch something on Netflix “at least once every 31 days”.
Account holders must then pay extra for another person located in another home to access the service. If you are the primary account owner and you need to travel between locations, you can request a temporary code to access Netflix for seven consecutive days, to avoid being locked out of your own account.
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