Nintendo Japan has implemented a new policy: its repairs staff can now refuse to fix or replace a product if customers behave in an abusive manner.
demanding an apology from Nintendo or its staff without reasonable causedefamatory comments on social networks or websites
According to Kyodo News’ report, there is no law against customers harassing staff in Japan, but some companies have been incorporating anti-harassment rules into its terms and conditions.The 'Wide Care’ service costs $15/£12 per year
Belgique Dernières Nouvelles, Belgique Actualités
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