Fed-up passengers on the Tenerife flight were told a staff shortage stopped them from taking bags off the plane
An entire flight was left without their luggage after waiting for three hours at Manchester Airport. .
READ MORE: 'The sky is falling' - Patients left waiting hours as ambulance pressures hit 'New Year's Eve levels' every day "Nobody is prepared to hold their hands up and apologise or be there on the night to give information. Even if things go wrong just have someone there to tell you the information, this is supposed to be a superior airport but it's a shambles.
Belgique Dernières Nouvelles, Belgique Actualités
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