Fresh coffee and sandwich chain Pret A Manger has been fined £800,000 after an employee was trapped in a freezer for two and a half hours in 2021.
croissants to use as cover from the ventilator blowing out cold air but found that her hands were too cold to break it apart.
She was eventually rescued by a colleague but was found “in a state of distress” and treated for suspected hypothermia. An investigation found there was no suitable risk assessment for employees working in temperature-controlled environments. Pret A Manger’s reporting system revealed there had been several call-outs relating to defective or frozen push buttons in the previous 19 months, including one occasion at the same remote kitchen in January 2020 when a worker had become stuck in the walk-in freezer after being unable to open the door from the inside.The Pret A Manger employee was found in a 'state of distress'
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