Like many of its competitors, the Australian carrier has been battered by a wave of customer anger after flight cancellations, long queues at check-in, mishandled luggage and long waits when contacting call centres.
Qantas executives are being asked to volunteer for crucial roles such as baggage handling as the airline tries to fight the chaos that has dogged many of its competitors worldwide.
The re-deployments would be for up to five days per week for three months, according to a note to staff from chief operating officer Colin Hughes.
Belgique Dernières Nouvelles, Belgique Actualités
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