“Times change and the growth of phone app bookings is transforming how taxi and private hire services are delivered'
Councillor Alex Wilson is urging the government to update Scotland’s licensing rules and legislation in order to better regulate the growth in apps used to book taxis and private hire cars.
At present a booking office licence is required for the use of a premises for the carrying on a business which consists to any extent of the taking of bookings by means of any communication from members of the public for the hire of a taxi or private hire car. He said: “The booking office licence came in 2009 at a time when there was widespread concern about the conduct of some companies that ran taxi and private hire car services.
“But times change and the growth of phone app bookings is transforming how taxi and private hire services are delivered in Glasgow and elsewhere. The recent summit in Glasgow agreed licensing legislation must respond to this shift in culture and become future proofed on the surge towards phone app booking systems. Public safety is always the focus of the licensing system and full oversight of licence holder activity is essential for ensuring standards continue to be met.
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